Everything You Need to Know
Looking for details on our services, shipping options, or payment terms? Our FAQ section provides clear and concise answers to the most common inquiries.
Your Questions, Answered!
We understand that navigating international trade and business solutions can be complex. That’s why we’ve compiled the most frequently asked questions to help you get the answers you need—fast and hassle-free.
FAQ
What does your company do?
Our company specializes in international trade, import and export, and industrial solutions. We provide procurement, logistics, and consultancy services across various industries, ensuring seamless global business operations.
What industries do you serve?
- Recycling & Sustainability (PET Flakes, rPET production)
- Raw Materials Trading
- Machinery & Equipment Supply
- Packaging Materials
- Recycled Materials
- General Import & Export
How can I request a quotation?
To request a quote, please contact us via email or our website’s inquiry form. Provide details such as product specifications, quantity, destination, and delivery terms, and our team will get back to you promptly.
Do you provide financing or payment terms?
Yes, we offer flexible payment options based on the order volume and agreement terms. For eligible clients, we can arrange Letter of Credit (L/C), bank guarantees, or installment payment plans.
What are your shipping and delivery options?
We offer various shipping solutions, including:
- FOB (Free on Board)
- CIF (Cost, Insurance, and Freight)
- DDP (Delivered Duty Paid)
- Express Air Freight for urgent shipments
Our logistics team ensures efficient and cost-effective delivery worldwide.
Can I track my order?
Yes! Once your order is processed, we provide a tracking number and real-time updates via email or your customer account.
Do you offer after-sales support?
Absolutely! We provide:
- Technical support
- Installation & commissioning assistance
- Warranty services
- Spare parts supply
Our team is committed to ensuring your satisfaction even after purchase.
How do I become a business partner or agent?
We welcome partnerships with agents, distributors, and suppliers worldwide. Please fill out our business inquiry form, and our partnership team will contact you for further discussion.
Do you comply with international trade regulations?
Yes, our company strictly adheres to international trade laws, compliance standards, and ethical business practices to ensure smooth and legally compliant transactions.
How can I contact you?
You can reach us via:
📧 Email:info@rajatradellc.ae
Chat On WhatsApp
🌍 Get in Touch
For urgent inquiries, please call us during business hours.
